Product: EMC Smarts VoIP Performance Manager

Smarts

VoIP Performance Manager
Performance management of VoIP service lifecycle

EMC Smarts VoIP Performance Manager delivers the performance data you need to ensure the highest possible call quality and reliability. With VoIP Performance Manager, organizations can manage, monitor, and diagnose Voice over IP (VoIP) services.

VoIP Performance Manager provides intelligent alerting, deep diagnostics, and extensive reporting to help you gain in-depth, realtime views into the performance of VoIP services and the telephony infrastructure on which they rely while showing how that detailed information relates to the end user experience.

Descriptive & Technical Info

Data Sheet

Analyst Reports

Frost & Sullivan: Creating Business-Class VoIP— Ensuring End-to-End Service Quality and Performance in a Multi-Vendor Environment

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EMC Smarts VoIP Performance Manager delivers:

Features	Benefits
Simplified management	Obtain end-to-end, realtime summary views across multivendor environments in one centralized location.
Realtime troubleshooting and diagnostics	Minimize outages and more quickly identify and resolve problems when you use VoIP Performance Manager.
Infrastructure monitoring	Avoid violating service-level agreements (SLAs) by ensuring the availability of the telephony system and its components.
Capacity planning and use	Get the data you need to make properly informed decisions about current and future capacity requirements.
Customizable thresholds	Define and monitor your service levels to monitor and alert IT staff only when important issues arise.
Easy integration	Gain a more comprehensive view while leveraging the technology investments you have already made in third-party management systems.
Comprehensive VoIP management	Identify and isolate potential network service by adding EMC Smarts VoIP Availability Manager's availability and root-cause analysis capabilities.

Available Evaluation Software.

Product Name	Operating Environment

IP Availability Manager -EMC Smarts IP Availability Manager enables realtime root-cause and impact analysis of Internet Protocol (IP) networks, improving your mean time to repair and maximizing IT availability.

Service Assurance Manager -EMC Smarts Service Assurance Manager integrates and correlates topology, events, and analysis from multiple sources to assess the health of your information infrastructure—and its effect on your business.

VoIP Availability Manager -EMC Smarts VoIP Availability Manager isolates the root cause of VoIP service issues so that you can locate, prioritize, and resolve problems that affect the business and your users.

VoIP Performance Reporter -Receive customized VoIP performance reports, so you can measure VoIP performance, better understand service levels and capacity requirements, and maximize use.

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